Internal Communications Executive - 12 month FTC

Package Description

Everyday our colleagues deliver exceptional experiences to our customers. We believe exceptional work deserves even more exceptional rewards, that's why we have put together an amazing benefits package for all colleagues.

We offer total flexibility over where you work you choose a place that you feel most comfortable and productive, either from home or in one of our hubs in London, Ashford or Sandwich.

BENEFITS AVAILABLE TO ALL COLLEAGUES:

• Our working week is 35 hours per week, these can be worked flexibly to suit your working style
• 25 days holiday + bank holidays
• Option to purchase additional leave up to 5 extra days
• Pension scheme matched up to 10%
• Life assurance policy on joining us
• Wellbeing programme
• Colleague discounts including family discounts on cruises and holidays
• Range of reductions and offers from leading retailers, travel groups and entertainment companies
• Enhanced maternity and paternity leave
• Grandparents leave
• Company performance related annual bonus - Up to 5%
• Income protection
• Access to Saga Academy, our bespoke learning platform

Job Introduction

Internal Communications Executive

Salary £30,000 – 35,000 dependent on experience

12 months FTC

FT – 35 hours per week

Hybrid – Home and Hub (London or Kent)

At Saga we are recruiting for an Internal Communications Executive in our Insurance Internal Communications Team. This is a great opportunity for someone looking to progress their career with a recognised brand as a short-term contract to cover one of our amazing colleagues, who is going on maternity leave. 

In this varied and exciting role, you will plan, deliver and evaluate high-quality range of engaging communications content for colleagues with a focus on managing and maintaining our evolving channels and events. Content includes business updates, colleague communications and events, wellbeing campaigns, diversity and inclusion initiatives and everything in between.

Our people are what makes us special. From delivering exceptional experiences every day for our customers. To doing the right thing for each other. That’s why we have been trusted to serve the needs of older people for over 70 years.

We have a unique culture that can’t be replicated, where our long servers work alongside our newest colleagues to get things done and make things happen by living our Values which include putting our customers first.

To succeed in this role, you will already have a successful track record in internal communications and a drive to succeed in a busy but trusted team.

We offer flexibility over where you work. You choose a place that you feel most comfortable and productive, either from home or in one of our hubs in London, Ashford, or Sandwich. There will be requirements to meet in our offices throughout the duration of the contract to meet with key stakeholders and for team meetings.

Main Responsibilities

As our Internal Communications Executive for Saga's Insurance businesses, you will be responsible for writing and creating engaging, compelling content which is aligned to our strategy and values.

Other accountabilities include:

• Leading, developing and executing internal campaigns, ensuring consistency and alignment of activities for internal audiences
• Supporting colleague events and engagement activities, both digital and in-person
• Overseeing our internal channel strategy and acting as a trusted advisor to recommend best practice approaches
• Building and maintaining strong relationships with internal stakeholders to support the development of our colleague experience
• Accountability and delivery of our Colleague Voice plans, including supporting the engagement survey  
• Proactively managing the events calendar within Insurance and ensuring alignment across Saga
• Collaborating with the People Team, Operations Teams and wider Communications Team to enhance the effectiveness of communication  
• Providing project support as the communications specialist
• Creating engaging digital and visual content, including basic video editing
• Managing our colleague Knowledge Library (intranet), to ensure it is relevant, up to date and engaging in creating a great colleague user experience
• Acting as a 'brand champion’, ensuring consistency and compliance in the development of all internal communications

The Ideal Candidate

• Educated to A Level standard (or equivalent)
• Degree (desirable) or relevant business experience
• IT proficiency in the Microsoft 365 Suite and Adobe Creative Cloud (desirable)
• Previous internal communication or engagement experience, minimum of 5 years
• Passion for great internal communication and colleague engagement that drives business results and identify opportunities to maximise reach across target audiences
• Expertise in copywriting and editing, with the ability to simplify information into a clear, accessible language
• Experience in Change and Crisis communications
• Experience of channel management and evaluation techniques
• Ability to coach and adapt communication styles
• A keen eye for design and ensuring brand consistency
• An understanding of organisational culture and diversity
• Responsive, reactive, and delivery focused
• Excellent communicator, both written and verbal, with strong interpersonal skills
• Building relationships with a variety of stakeholders and the ability to effectively prioritise workloads to deadlines
• Strong planning and organisation skills
• Collaborative team player with a dedication to driving change
• Courage to challenge and improve existing processes

About The Company

Over the past 70 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance and the Saga Magazine.

At Saga we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement. We value diversity not just because it is the right thing to do, but because diverse teams perform better.

We’re passionate about diversity, equity, and inclusion. Championing diversity is important to us, and diverse teams really are the best ones. We’re dedicated to creating a culture where every colleague feels like they belong. So that at Saga, more than anywhere else, you can be your best, be yourself and make a difference.

Fair consideration is given to all applicants, including those with disabilities and those over who are over the age of 50. As champions of age inclusivity and signatories of the Age-Friendly Employer Pledge, we are proud of our multigenerational teams. We are also an official Disability Confident Committed employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required. For more information on our DEI policies please visit our Saga Careers page.

​Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner.

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