Privacy Policy

Candidate Privacy Statement

We take our approach to your data very seriously. We collect and process your personal data and your sensitive data to manage and fulfil the candidate/hirer relationship between us. We are committed to being transparent about how we collect and use your data and to meeting our data protection obligations.

What information does Saga plc collect?

We collect and process a range of information about you. Whilst this list is not exhaustive, it includes:

  • your name, address and contact details, including email address and telephone number, date of birth and gender;

  • details of your qualifications, skills, experience and employment history, including start and end dates, with previous employers and with the organisation;

  • information about your remuneration, including entitlement to benefits such as pensions, PMI, Shares, Company Cars or insurance cover;

  • information about your nationality and entitlement to work in the UK;

  • information about your criminal record;

  • equal opportunities monitoring information including information about your ethnic origin, sexual orientation and religion or belief.

We may collect this information in a variety of ways. For example, data might be collected through application forms, CVs or resumes; obtained from your passport or other identity documents such as your driving licence; from forms completed by you at the start of or during the recruitment process; from correspondence with you; or through interviews, meetings or other assessments.

In some cases, we may collect personal data about you from third parties, such as references supplied by former employers, information from employment background check providers, information from credit reference agencies and information from criminal records checks permitted by law.

Data will be stored in a range of different places, including in your personnel file, in our HR management systems and in other IT systems (including our email system).

Why does Saga plc process personal data?

We need to process data to accept applications to vacancies and then potentially enter into an employment contract with you and to meet our obligations under your employment contract. For example, we need to process your data to assess your application, contact you about your application, invite you to interview, provide you with an employment contract, to pay you in accordance with your employment contract and to administer benefits, pension and insurance entitlements.

In some cases, we need to process data to ensure that we are complying with our legal obligations. For example, we are required to check your entitlement to work in the UK, to deduct tax, to comply with health and safety laws and to enable you to take periods of leave to which you are entitled.

In other cases, we have a legitimate interest in processing personal data before, during and after the end of the employment relationship.

Processing candidate and employee data allows the organisation to:

  • run recruitment and promotion processes;

  • maintain accurate and up-to-date employment records and contact details (including details of who to contact in the event of an emergency), and records of employee contractual and statutory rights;

  • ensure effective general HR and business administration;

  • provide references on request for current or former employees; and

  • respond to and defend against legal claims.

Some special categories of personal data, such as information about health or medical conditions, is processed to carry out employment law obligations (such as those in relation to employees with disabilities).

Where the organisation processes other special categories of personal data, such as information about ethnic origin, sexual orientation or religion or belief, this is done for the purposes of equal opportunities monitoring. This is to carry out its obligations and exercise specific rights in relation to employment.

Who has access to data?

Your information may be shared internally, including with appropriate members of the HR and recruitment team (including payroll), the hiring manager, managers in the business area in which you may work as well as the control functions areas where access to the data is necessary, or required by law for performance of their roles, from time to time.

We share your data with third parties in order to obtain pre-employment references from other employers, obtain employment background checks from third-party providers and obtain necessary criminal records checks from the Disclosure and Barring Service. The organisation may also share your data with third parties in the context of a sale of some or all of its business. In those circumstances, the data will be subject to confidentiality arrangements.

In exceptional circumstances, your data may be transferred to countries outside the European Economic Area (EEA) in accordance with your employment. Data is only transferred outside the EEA in line with our corporate rules and controls.

How does Saga plc protect data?

The organisation takes the security of your data seriously. The organisation has internal policies and controls in place to try to ensure that your data is not lost, accidentally destroyed, misused or disclosed, and is not accessed except by its employees in the performance of their duties. Please refer to the Company’s Data Protection Policy, available from the Data Protection Officer.

Where the company engages third parties to process personal data on its behalf, we do so on the basis of written instructions, are under a duty of confidentiality and are obliged to implement appropriate technical and organisational measures to ensure the security of data.

For how long does the organisation keep data?

The periods for which your data is held after your application is 6 months after the final interaction. You will be contacted to remind you of this date and you can remain in our system if you wish to take advantage of job alerts and other features. You will also be able to access your profile and have full management of how you wish us to contact you or you can choose to have your data removed.

Your rights

As a data subject, you have a number of rights. You can:

  • access and obtain a copy of your data on request (see Subject Access Requests process);

  • require the company to change incorrect or incomplete data;

  • require the company to delete or stop processing your data, for example where the data is no longer necessary for the purposes of processing; and

  • object to the processing of your data where the organisation is relying on its legitimate interests as the legal ground for processing.

  • obtain and reuse your personal data for your own purposes across different services under certain circumstances, where technically feasible (Data Portability will be dealt with on a case by case basis).

If you would like to exercise any of these rights, please contact Data protection team,

What if you do not provide personal data?

Certain information, such as contact details, your right to work in the UK and employment history, have to be provided to enable the company to assess your application.

Automated decision-making

You have a right under the GDPR not to be subject to a decision made solely by automated processing where that decision significantly affects you. This includes decisions based on profiling (any form of automated processing to evaluate certain personal aspects of individuals, in particular to analyse or predict indicators such as their performance at work, health, personal preferences, reliability and behaviour).

Saga apply a general principle not to make employment decisions solely on an automated basis, unless there is a clear and specific reason or genuine occupational requirement “G.O.R” for doing so (i.e. the requirement to have a full and clean UK driving licence when applying for a driving role at Saga)

Saga operates a number of automated reporting and scheduling tools, however where these tools provide automated data generation in regard to our candidates, there will always be review and input from the necessary specialist and/or management teams to enable a decision to be made and any impact to our employees to be duly considered.



Please read these terms carefully – they concern the use of this website. By proceeding with access to our website, you are deemed to have accepted these terms. This website, and the information contained on it, is not directed at, or intended for distribution to or use by, any person or entity who is a citizen, resident of, or located in, any jurisdiction where such distribution, publication, availability or use would be contrary to applicable law or regulation or which would subject Saga to any registration or licensing requirement within such jurisdiction.

This website, the information contained in it or derived from it, belongs to the Saga group of companies and is for consumer use only and only use which is not contrary to any applicable law or regulation. You will not (directly or indirectly) perform, authorise, encourage or assist others to perform “mystery shopping” of this website, that is to say, the accessing of this website for the purpose of obtaining any insurance quotes (or other related information), other than a genuine insurance quote for your own personal use.

You must not knowingly request, receive, make use of or pass on any information or data derived from or accessible via this website for any commercial purpose. We do not accept liability for any errors or omissions. If you are any doubt as to the validity of information contained within these pages, then please do contact us in order to seek verification.

Accuracy of Information

This website contains information relating to the Saga Group and its subsidiaries. All information or advice provided as part of this website is intended to be general in nature and you should not rely on it in connection with the making of any decision. Saga tries to ensure that all information provided as part of this website is correct at the time of inclusion on the website but makes no representation or warranty as to the completeness, accuracy, currency, adequacy or suitability.

The information included in this website has been compiled from a variety of sources and is subject to change without notice.

No Offer

The information on this website is provided purely for information and does not constitute or form part of any offer or invitation to sell or issue, or any solicitation of any offer to purchase or subscribe for, any securities in Saga or any other company, nor shall it (or any part of it) or the fact of its distribution, form the basis of, or be relied on in connection with or act as any inducement to enter into, any contract or commitment whatsoever with respect to any such purchase or subscription.

Hypertext Links

We may provide addresses or hyperlinks which lead you out of this website. Such addresses or hyperlinks (including addresses or hyperlinks to Saga's own website material) are provided solely for your convenience and information. Your access to such websites or your use of such links to any other websites or pages is at your own risk.


Whilst we take all reasonable steps to ensure this website is always accessible we will not be held liable if, for any reason, the website is unavailable for any period. We may also have to suspend access to the website for routine or emergency updates and maintenance but we will endeavour to keep any disruption to a minimum.

In addition we cannot warrant that this website will be free of viruses or defects of any description and we will not be held responsible for any technical problems you may suffer as a result of your use of this website.

Copyright and Trademark

All material presented on this website, unless specifically indicated otherwise, is under copyright to Acromas Group or its licensors. The contents of this website are freely downloadable for browsing purposes only and may not be reproduced in whole or in part or otherwise made available without the prior written consent of Acromas Group. In addition, none of the material on this website may be copied, altered in any way, or transmitted or distributed to any other party without the prior express written permission of Acromas Group. You may not create links to this website without the express prior written consent of the Saga Group. Linked websites, whether permitted or not, do not have any implied affiliation with this website.

All trade marks, trade names and logos used on this website are trade marks or trade names of Saga.


Neither Saga Group nor any other Group Company of Saga will be liable for any loss of use, profits, savings or data or any indirect, special or consequential damages or losses, whether such losses arise in contract, negligence or tort, including without limitation to the foregoing any losses in relation to your use of, reliance upon or inability to use the website.


This website was created in England. Any interpretation of its content, claims or disputes (of whatever nature and not limited to contractual issues) shall be subject to the exclusive jurisdiction of the English Courts under English law.


We reserve the right to update these terms from time to time without notice to you. We recommend you regularly revisit this page to ensure you have seen and are aware of our latest terms.

Additional information

ABTA membership number W8164 relates to products purchased through Acromas Holidays Ltd. ABTA membership number W8179 relates to products purchased though Acromas Shipping Ltd. Products purchased outside of these companies will not be protected under either of our ABTA bonds.

For financial services and products we are authorised and regulated by the Financial Conduct Authority, our registration number is 311557.

Where you have a complaint in regard to any Saga product or service you may use the E.U. Online Dispute Resolution platform and register it there online. However, it may be quicker for you to contact us directly.

External links

Please note that we are not responsible for the content of external websites. We do not produce or maintain these websites, and can therefore only instigate changes indirectly.

We work with our partners to provide suitable products and/or services for Saga customers, and in all cases, your purchase contract is with the appropriate third party rather than Saga, where the product and/or service is provided by them.

Saga Holidays is a trading name of Acromas Holidays Ltd (registration number 2174052) and Saga Shipping is a trading name of Acromas Shipping Ltd (registration number 3267858). Both companies are subsidiaries of Acromas Travel Ltd*.  All four companies are registered in England.

Registered Office: 3 Pancras Square, London N1C 4AG.

Telephone (01303) 771111. VAT Reg. No. 201421534.

*Saga Services is a subsidiary of Saga Group Ltd (registration number 732602).