Lead Internal Comms and Engagement Executive

Package Description

The standard benefits when you join Saga include: 

• Remote working available where possible

• 25 days annual leave plus bank holidays with the choice to buy a further 5 days annual leave per year 

• Free private medical insurance after 1 years' service 

• Workplace Pension 

• AXA Be Supported 

• A range of reductions and offers from leading retailers, travel groups and entertainment companies

Job Introduction

** At Saga we’re radically flexible which means our colleagues have total autonomy over where they work – home, hybrid or hub. This role has a hybrid element which means our team come together when we need to collaborate.

Our people are everything to us. The way they deliver exceptional experiences every day for our customers, for their colleagues. The way they own what they do. Their 'Why's it like that?' curiosity. How they always think of others and work together to get things done. For us, for you, make do will never do. Good enough? Not even close. Come and do the best work of your life alongside lovely colleagues. Come to Saga. 

And right now, we are looking for an Internal Communications and Engagement Executive to become an integral member of the Saga Travel Group People Team. You will develop and deliver a holistic communication and engagement strategy for the Saga Travel Group (STG). The role will require a creative and imaginative approach to storytelling: scoping and overseeing the delivery of campaigns, change programmes, colleague engagement strategies, key announcements, colleague communications and related events.

Main Responsibilities

• Develop and deliver the STG internal communications strategy to drive colleague engagement and business results.
• Lead the communication of the STG strategy by working closely with the Leadership Team to position key messages and change initiatives.
• Drafting/ editing of key leadership team communications.
• Supporting people managers and leaders to engage their teams, including creating and facilitating a focussed plan to tell the story of how the Saga Travel Group is transforming, and their critical role in delivering on our strategy.
• Creating engaging communication content including videos, infographics and online imagery.
• Working with the STG Learning team to create content to be communicated out to head office and overseas colleagues.
• Ownership of the STG Workplace Group to develop exciting and relevant content for STG colleagues.
• Supporting our ‘radically flexible’ approach to work, including helping to create and deliver exceptional hybrid and in person events for Saga Travel Group colleagues.
• Influence colleague engagement and culture, as well as pride in working at STG to ensure values-led delivery of exceptional experiences. 
• Working closely with all parts of the Saga Travel Group and wider Saga people organisation to support alignment with the overall People and Culture strategy.
• Managing and developing our internal communication channels, and inputting into how we can leverage external communication channels, continuously monitoring and improving their effectiveness using data and insight.
   

The Ideal Candidate

• An understanding of the drivers of Colleague engagement in business and a pragmatic approach to building plans and activities to improve engagement.
• Experience of planning and delivering internal communications strategies to build a culture of transparent communication.
• Creative and able to think of new and innovative ways to communicate and engage with our Colleagues.
• Effective interpersonal, management and communication skills, including the ability to write and present cogent, professional communications to all kinds of Colleague audiences.
• Experience of working cross functionally and project managing across various functions in a Divisional business.
• Digital and design skills including proficiency in Microsoft 360 (Publisher and PowerPoint).
• A passion for travel!
   

Our Saga Values:

• Precision Pace - Always owning and making things happen. 
• Empathy – Always aware of others. 
• Curiosity – Always asking why.
• Collaboration – Always one team, the Saga team!

About The Company

Having spent our first 30 years focused on travel, Saga launched Saga Magazine and developed home and motor insurance and financial services in the 1980s. Private medical and pet insurance followed in the 1990s, along with the launch of our own cruise ship operation. The strength of the Saga brand provides the Group with the ability to develop in-house or partner with suppliers to offer our customers and members highly differentiated, competitively priced products which meet their evolving needs.

Saga exists to help our customers and members lead the life they want to lead. To succeed in this, we know that the most important thing to do is to listen to our customers and members. At the heart of our business model is our drive to know more about our customers’ wants and needs so we are best placed to serve them.

Applying this approach over the past 70 years has enabled us to become the UK's specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic and is recognised for its high quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance and the Saga Magazine.

When you join Saga you will see that we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement.

We value diversity not just because it is the right thing to do, but because diverse teams perform better. Creating a culture in which everyone feels welcome and offering equal opportunities in all aspects of employment and advancement is incredibly important to us. Fair consideration is given to applications from all applicants, including those with disabilities and those over who are over 50 as we are champions of age inclusivity.

We are an official Disability Confident Committed employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required.

We are a member of the 30% Club and partner with Women Ahead which offers us a fantastic opportunity to take part in a leading, global, cross-company, leadership mentoring scheme to champion female talent.

We are a signatory of the Armed Services Covenant and have received a Silver Award from the Employer Recognition Scheme. 

To all recruitment agencies: Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Any engagement with employees or provision of CVs to employees within Saga where you have not engaged with the Talent Acquisition Team will be considered speculative and Saga will not be responsible for any fees related to CVs received in this unsolicited manner.

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