Partner Relationship Manager

Package Description

The standard benefits when you join Saga include: 

• Remote working available where possible

• The choice to buy a further 5 days annual leave per year 

• Free private medical insurance after 1 years' service 

• Workplace Pension 

• AXA Be Supported 

• A range of reductions and offers from leading retailers, travel groups and entertainment companies

Job Introduction

** Remote/home working allowed **

Our people are everything to us. The way they deliver exceptional experiences every day for our customers, for their colleagues. The way they own what they do. Their 'Why's it like that?' curiosity. How they always think of others and work together to get things done. For us, for you, make do will never do. Good enough? Not even close. Come and do the best work of your life alongside lovely colleagues. Come to Saga. 

...And right now, we are looking for a Partner Relationship Manager within our digital marketing team. As Partner Relationship Manager you will work with multiple internal and external stakeholders to build new commercial relationships as well as nurturing those existing relationships.  

You should be a highly skilled negotiator, able to utilize your fine-tuned communication skills and strategic know-how for the best business outcomes. Your ability to display a high level of emotional intelligence, will be key in building and developing our commercial relationships. You should be self-driven and able to successfully manage multiple priorities, whilst keeping our customers at the heart of everything you do. 

And in return, you can look forward to all the responsibility and involvement of an integral role, providing you with a rewarding and fast-paced career with an excellent benefits package. 

So, if this is of interest to you then we would be keen to hear from you! 

Main Responsibilities

• Ensuring effective business relationships and ongoing professional management of our price comparison partners to help deliver the business strategy – you will lead and present on account meetings and be the main point of contact for our partners. 

• Lead on commercial discussions with existing and new partners as required – you will manage and arrange all audits delivering a positive outcome for both Saga and our partners and you will be responsible for all existing and new contractual agreements following Saga’s contractual governance process 

• Lead commercial negotiations with our price comparison partners to agree CPA (cost per acquisition) costs within allocated budgets and agree exclusive partnerships to drive sales volume and profitability in line with strategic goals  

• Partner closely with our Marketing, Product, Digital, Pricing, Finance, IT and Legal departments to help deliver key business objectives and needs 

• Help shape, design, support and deliver ongoing footprint expansion, growth and customer journey improvements for all price comparison products 

The Ideal Candidate

• Knowledge of general insurance and personal finance markets, products and practices, with particular focus on price comparison sites for all related products would be advantageous 

• Knowledge of all general insurance and personal finance products across Saga is desirable 

• Prior project management experience is desirable 

• Excellent personal communication and presentation skills, able to come across as a professional, credible, respected representative of Saga is essential 

• Strong virtual team management skills with the ability to work collaboratively across all functions both internally and externally is essential 

Our values are:

• Precision Pace - Always owning and making things happen
• Empathy – Always aware of others
• Curiosity – Always asking why
• Collaboration – Always one team, the Saga team!

About The Company

Having spent our first 30 years focused on travel, Saga launched Saga Magazine and developed home and motor insurance and financial services in the 1980s. Private medical and pet insurance followed in the 1990s, along with the launch of our own cruise ship operation. The strength of the Saga brand provides the Group with the ability to develop in-house or partner with suppliers to offer our customers and members highly differentiated, competitively priced products which meet their evolving needs.

Saga exists to help our customers and members lead the life they want to lead. To succeed in this, we know that the most important thing to do is to listen to our customers and members. At the heart of our business model is our drive to know more about our customers’ wants and needs so we are best placed to serve them.

Applying this approach over the past 70 years has enabled us to become the UK's specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic and is recognised for its high quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance and the Saga Magazine.

When you join Saga you will see that we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement.

We value diversity not just because it is the right thing to do, but because diverse teams perform better. Creating a culture in which everyone feels welcome and offering equal opportunities in all aspects of employment and advancement is incredibly important to us. Fair consideration is given to applications from all applicants, including those with disabilities and those over who are over 50 as we are champions of age inclusivity.

We are an official Disability Confident Committed employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required.

We are a member of the 30% Club and partner with Women Ahead which offers us a fantastic opportunity to take part in a leading, global, cross-company, leadership mentoring scheme to champion female talent.

We are a signatory of the Armed Services Covenant and have received a Silver Award from the Employer Recognition Scheme. 

To all recruitment agencies: Saga does not accept agency CVs unless specifically engaged on the role by the HR Recruitment Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga is not responsible for any fees related to unsolicited CVs.

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